Shipping & Delivery Policy

Thank you for shopping with us! We work hard to ensure that your orders are delivered to you as quickly and safely as possible. Below you will find details regarding our shipping and delivery processes.

1. Delivery Time

• Delivery Time: Once your order is confirmed, it will be delivered to your specified address within 5 to 7 business days.

• Order Processing Time: Orders are prepared and handed over to the courier within 1 to 2 business days.

• Orders placed on weekends or official holidays will be processed on the following business day.

2. Order Tracking

Once your order has been shipped, a Tracking Number will be sent to your registered email address or phone number.

• You can track the status of your shipment in real time on the courier's website using your tracking number.

• You can also check your shipment status by logging into your account and visiting the "My Orders" page.

3. What to Check Upon Delivery

• Before accepting the package from the courier, please inspect the outer packaging for any signs of damage, tears, or tampering.

• If the package is damaged, please ask the courier to issue a "Damage Assessment Report", do not accept the package, and contact our customer service team immediately.

4. Address Changes & Incorrect Address Information

• If you need to change your delivery address after placing an order, please contact us as soon as possible before your order is shipped.

• Our store is not responsible for shipping delays or delivery failures caused by incomplete or incorrect address information provided by the customer.

5. Contact Us

For any questions, concerns, or inquiries regarding the shipping and delivery process, please reach out to us:

• Email: saha1.ausupport@gmail.com